Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (780)476-1875.
- What are the hospital hours?
Our hospital is open Mondays, Tuesdays, Thursdays and Fridays from 8:00 am to 6:00 pm, and Wednesdays from 8:00 am to 8:00 pm. We are currently open one Saturday a month from 9:00 am until 1:00 pm, and ask that you call to inquire about the specific dates. The clinic is closed on Sundays and most Holidays.
- Do I need to have an appointment?
Yes, patients are seen by appointment. We may be able to see your pet as a walk-in if the schedule permits.
- What forms of payment do you accept?
Cash, Debit, MasterCard and Visa.
- Can I make payments?
Payment in full is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. A pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that checks the liver and kidney functions, blood cell counts and clotting ability of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving skin sutures require them to be removed in 10-14 days following the surgery. However, most routine surgical procedures utilize sutures that are placed under the skin, and do not require removal.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighbourhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and urine marking, and also decreases the surplus of unwanted puppies and kittens.